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Frequently Asked Questions about the
TalkSystem®
Frequently Asked Questions about the Sylencer®
Frequently Asked Questions regarding Technical
Support
Other
Questions?
Frequently
Asked Questions about the TalkSystem
• Does the TalkSystem do voice
translation from one language to another without an interpreter?
No, interpreters are still
required for voice to voice translation. Software is available to do
voice to print and print to voice but not voice to voice. This technology
is still out of reach and not likely to be available for many years. Talk
Technologies will certainly take advantage of the technology when it does
become available. The Talk System Sylencer, however, does work very
well with the latest voice recognition software.
• How
many languages other than the presenter’s language can the TalkSystem
support?
Not including the language of
the presenter, the TalkSystem can be used to translate up to
eight different
languages on eight different channels. If the presentation were in English, then
eight interpreters would speak into eight Sylencers that would transmit out to an
unlimited number of receivers used by the non-English-speaking audience
members.
• Can
I get other accessories with my TalkSystem?
Yes! Talk Technologies has a
wide variety of accessory products for use with your TalkSystem. Just ask and
we probably have it!
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Frequently Asked Questions about the Sylencer
• Does
the Sylencer work with voice/speech recognition?
Yes! The Sylencer, combined
with the Andrea USB Adapter, works extremely well with all popular voice
recognition engines such as Dragon NaturallySpeaking, IBM Via-Voice, and
Microsoft Speech. The real advantage is that it will work in noisy
environments where other microphones would have terrible recognition.
Reporters, Students, Investigators, Physicians, Researchers, Police Officers or
anyone who requires silent speech recognition or reliable recognition in a
noisy environment can really benefit from this system. The system
requires an available USB port on your computer.
• What
is USB and do I need it to use the Sylencer?
USB stands for
Universal Serial Bus and is available on all new
computers. Depending on the age of your computer, it may or may not have
USB ports available. If not, the Sylencer will plug into a standard
computer sound card, although this will not provide as good recognition as
with a USB adapter. To see if your system supports USB, go to
http://www.usb.org/ and download
and run the free utility 'USBready' that will determine whether or not your system
supports USB.
• What
kind of microphone does the Sylencer use and what will it plug in
to?
We provide several different
microphones depending on your application. The Sylencer can be used with any
device that has a microphone input!
• What
kind of plugs are available with the Sylencer?
Talk Technologies provides
three standard plugs with our system: 1/8 inch (3.5 mm),
1/4 inch (7.35mm),
and XLR (“three prong”) male plugs.
• Will
TalkTech do custom orders with other mic’s, plugs, or hardware?
Yes, we will be happy to put
together a special MIC, plug, or adapter to meet your silencing needs. We
will send you the device and you will have thirty days to return it, should it
not work properly with your system.
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Frequently
Asked Questions regarding Technical Support
• Why
can’t I hear anything with my USB adapter when I plug it into my
headset?
The Andrea USB adapter is a
half duplex device which means that it does not allow you to listen and talk at
the same time. Part of the reason the Adapter works so well with our mask
is that it does not have additional computer to audio signals to corrupt the
input signal from the Sylencer. Instead, it provides a jack and
adapter cord (with pink ends) that will plug into the USB wire side of the
adapter that plugs into your computer sound card.
• Why
won’t my Sylencer work with my other USB Pod?
The standard Sylencer mask
has a mono plug that will plug into most audio devices. Since most USB
pods/adapters are full duplex devices, they require stereo plugs to plug into
them. We can provide mono to stereo adapter plugs, should you wish to use
the Sylencer with a different USB adapter. These adapter plugs can also
be purchased at your local electronics store.
• My
speech recognition “Speech-to-Noise-Ratio” is really low. What can I
do?
The
“Speech-to-Noise-Ratio” is used in speech recognition as a way of
rating the quality of your microphone. A high ratio indicates that your
speech, when compared to both sound (that occurs when you speak) and electronic
noise (anything from computers to car engines that use or produce electricity),
is quite strong relative to the noise signals. A low ratio indicates that
you may be speaking too loudly or even too quietly into the mask. Refer
to the “Proper Breathing Technique” section in the manual that you
received with your Sylencer for proper breathing and speaking Techniques.
It takes practice to get good recognition but the system does work very well
once you master the techniques!
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Other
Questions?
For
any other questions, you can reach Talk Technologies Inc. in any of the
following ways:
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